Starting points

  • Circus artists and companies need to face present challenges and social expectations.
  • Circus must get back and maintain its credibility.
  • Quality discrepancies must be screened in order to distinguish between good, average and substandard circus companies.
  • Circus stands for values and principles which must be clearly demonstrated by a transparent, operational and credible business approach. It is precisely such transparency that can enhance the credibility of circuses, together with a basis for a reliable policy and corporate image.
  • The BTL-project is open for all type of circuses – therefore it could build a common platform for the divided circus industry.

Main and fundamental goals of the Big Top Label

  • To recognize and accept differences between high quality- and poorer quality circuses
  • To warrant that the circus concerned complies with all legal and social requirements, while providing the audience with a high-value artistic experience.
  • To develop a strong partnership with the tourism sector and to set up effective promotion for the assessed and recognized circuses.
  • To put circus quality assurance on an official European level.
  • To build a common platform for all types of circuses and artists to cooperate, learn from each other and ensure the quality of their art.

Check-list

Prerequisites

  • Registration at Chamber of Commerce or similar (e.g. tax number)
  • Permanent address and/or winter quarters
  • Free from known cases of breaking contracts, unpaid wages etc.
  • If applicable:

  • License according to national laws (Germany §11, France Cert. de Capacité, etc.)
  • Permanent winter quarter with adequate stables
  • Total prerequisites (any “no” = no quality evaluation)

Quality of the Framework

  • Exterior impression (vehicles, box office, entrance, fences etc)

    Point deductions:
    Difficult accessibility / lack of parking opportunities
    Inconsistent appearance
    Deteriorated condition

    Extra points:
    Use of traditional circus elements and exteriors
    Unified appearance
    Clear and easily readable information boards
    Cleanliness

  • Condition and comfort of seating (individual chairs, benches etc.)

    Point deductions:
    Lack of individual seating – benches instead
    Selling seats at full price that do not provide a proper view of the arena
    Poor quality and cleanliness of seating
    Inadequate seating arrangements for disabled spectators

    Extra points:
    Individual seating
    Proper price/value ratio between seats sold at different prices

  • Availability and condition of sanitary facilities for audience/personal

    Point deductions:
    No properly separated and equipped sanitary facilities for workers and performers
    Inadequate equipment and cleanliness
    Insufficient number of facilities (in proportion to capacity and audience size)
    Lack of facilities accessible for disabled persons

    Extra points:
    Restrooms equipped with additional features
    Substantially separated male and female restrooms
    Baby-changing/nursing facilities when necessary
    Disabled-accessible restrooms usable without assistance

  • Outfit, attitude and friendliness of box office, ushers and riggers

    Point deductions:
    Inappropriate attitude, unfriendly behavior from staff
    Inconsistent or worn-out uniforms

    Extra points:
    Proactively communicating staff, possibly in multiple languages
    Uniform appearance aligned with brand identity

  • Value for money (vs. average price per ticket, adults and children)

    Point deductions:
    Significant discrepancy between the quality of the show and ticket prices
    Excessive differences in the quality of seats sold at different prices
    Base ticket prices excessively high compared to the average income of the country or region
    Lack of group discounts, age-related discounts, or discounts for those in need

    Extra points:
    Diverse discounts, pre-purchase opportunities
    Affordability of tickets for premium seating

  • Advertising, information & public relations (incl. online ticketing etc.)

    Point deductions:
    Lack of online ticket purchasing options
    No card payment option at the box office, souvenir shop, or buffet
    Lack of a multilingual website (at least basic information in English)
    Complete absence of an open doors policy

    Extra points:
    Informative and trend-following social media presence
    Own Wi-Fi service / login option
    Multilingual (and affordable) booklet
    Open doors policy

  • If applicable:

  • Condition of transportation vehicles, stables and paddocks

    Point deductions:
    Restricted access to vehicles/inspection during evaluation
    Poor quality and improperly sized equipment

    Extra points:
    Open doors policy extending to animal care conditions

Quality of the Show

  • Overall impression of the show (appreciation by the audience)

    Point deductions:
    Significant differences in the quality and/or presentation of individual acts
    Clearly critical audience reactions (e.g., people leaving before the end)

    Extra points:
    Dramaturgical unity
    Conveyance and articulation of a social message
    Value-preserving use of traditional circus elements

  • Acrobatic acts (e.g. festival winners, special tricks etc.)

    Point deductions:
    Above-average number of mistakes during acrobatic acts
    Complete absence of special/unique acts

    Extra points:
    Inclusion of festival-winning acts
    Unique, special acrobatic performances
    Flawless execution

  • Clowning and/or comedy

    Point deductions:
    Absence of clown/comedy acts
    Negative audience reactions (e.g., overly aggressive involvement of audience members)
    Poor dramaturgical placement of clown acts within the show

    Extra points:
    Successful inclusion of traditional clown elements
    Diversity, novelty, and active but non-aggressive audience involvement

  • Set design, design of costumes and props

    Point deductions:
    Worn-out or dirty costumes
    Noticeable differences in the quality of props used for individual acts

    Extra points:
    Visibly well-thought-out and cohesive design
    In-house tailoring workshop and services

  • Light and sound system and effects

    Point deductions:
    Disruptive lighting that negatively impacts the quality and enjoyment of the show

    Extra points:
    Use of environmentally friendly and energy-efficient equipment
    Use of special lighting effects

  • (1– very poor; 2 – poor; 3 – acceptable; 4 – appropriate; 5 – exemplary)

Grand total (B + C / 2)
The final score must be over 4 to get the BTL-certification